If you are under 13 years old and someone you know is very ill or has died, you don't have to face it alone. You can share your story with us, and we'll get in touch with your parent or guardian by email (usually within 10 working days) to help guide you to the support that is right for your needs.
Remember, if you feel you need support sooner, our On Demand Services (Help/Support Line and Live Chat) are always open to you.
If you tell us that you, or someone you know is being hurt, isn't safe, or isn't being looked after properly, we have to tell people whose job it is to help, like social service, the police and/or your parent/guardian. This is because it's important to keep everyone safe.